Contact us with Your Insurance Claim

When you are a policyholder with the Carl Rutan Insurance Agency, we are committed to seeing that you are able to file any insurance claim as easily and quickly as possible.  If you experience a loss, feel free to contact us so that we may help in your time of need. Your agent can explain the claims process and offer suggestions to help expedite your claim. 

Note:  If you are contacting us during non-business hours, we will contact you on the next business day.  

Should You Contact Your Insurance Company Directly?

It could be to your benefit to call your Carl Rutan Insurance agent (301-681-0200) during normal business hours to report all claims, or call our office after business hours to leave a voice mail message unless you have an emergency claim situation. However, depending upon your circumstances, you might wish to contact your insurance company directly.  As an independent agency, we represent many insurance carriers; and each company has its own guidelines for filing claims.  It is a good idea to consult your policy to be sure you are notifying the correct company.  You may use the following links and telephone numbers to submit your claim to your insurance carrier. Just browse the list below and find your insurance company. Then follow the links/instructions provided.  If you have difficulty contacting the company or submitting online, please contact our office directly so that we may help you.  

ERIE INSURANCE GROUP

• To file an emergency claim, call ERIE at 1-800-367-3743. 
• Or you may file your claim with ERIE online.
• Find an ERIE Direct Auto Repair or Drive-In Facility 
 

PROGRESSIVE INSURANCE COMPANY

Report your claim by phone at 1-800-776-4737 or visit their website.  

AGENCY INSURANCE COMPANY 

Report your claim by phone by Phone: (800) 841-5241,

Fax: (410) 684-3271 or visit their website.  

FARMERS INSURANCE COMPANY  

Report your claim by phone 1-800-435-7764.